Next-Gen Governance, Risk, & Compliance Solutionsfor Regulated Data

Organizations operating under financial, regulatory, or legal oversight need validated communications data. This includes banks, investment firms, and their service providers; they must prove records are complete, accurate, and unaltered during audits and investigations. Simply proving that recordings exist is not enough.

Custodia reduces audit risk by validating communications data through 99.999% availability of data capture, near-real-time reconciliation, integrity checks, and immutable WORM storage. This allows firms to prove data completeness and accuracy, respond faster to regulator requests, and avoid gaps or inconsistencies that commonly cause audit failures. 

Custodia is a complete, end-to-end data capture, validation, and storage service for organizations that must prove communications data integrity to regulatory bodies. If your firm has no regulatory recording obligations, basic call recording and archiving without validation may be sufficient. However, Custodia’s CC1 service provides a robust compliance architecture that includes:

• Regulated data capture across all communication channels with Five-Nines uptime

• Assured data quality through near-real-time reconciliation and governance checks

• Secure, centralized data storage that can be relied on for compliance, investigations, and AI analysis

Most archiving providers focus on storage after data is captured. Custodia adds a validation and assurance layer that reconciles data, detects gaps, and proves records have not been tampered with, which is critical when audits request evidence of compliance.